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Frequently Asked Questions

  • Q.What is On-Site Refuelling?

    A. Rapid Onsite Refuelling service is like a mobile gas station, we safely deliver diesel fuel directly to your vehicles, generators and construction equipment at your location when it’s convenient for you. Any time of day and wherever your equipment is parked or docked. Using our automated metering system, we can accurately track and record every liter of fuel delivered to your equipment, making record-keeping simple and hassle free.

  • Q. How does the process works?

    A. You simply place an order by phone of via our website to our customer service center and our highly trained and experienced drivers will be dispatched on site and on-time to fuel your equipment.
    A record of each fill is transferred back to an on-board computer enabling us to accurately track and monitor your purchases.

  • Q. How will on-site refuelling benefit my operations?

    A. Onsite refuelling can benefit your company's operations and bottom line in a number of ways:


    > Fuel purchasing and billing will be centralized, which reduces cost and maximizes efficiency.
    > You can schedule fuel deliveries when it's convenient for you — during the day, night or on the weekends
    > Reduce downtime and cut down on overtime by starting each shift with freshly fueled equipment
    no costly trips to a service station
    > Eliminate the logistical nightmare of handling, refilling or tracking fuel storage on site as well as constant stock taking.
    > You’ll never have to worry about your equipment running out of fuel.
    > You also won’t have to waste valuable time and manpower fueling your equipment.
    > Fueling is safe and reduce environmental hazards, fires and spillage
    > Reduce fuel theft and pilferage

  • Q. Is the delivery process safe?

    A. Yes, we have On-Site Refuelling safety processes and procedures in place to ensure that we deliver fuel solutions to you safely. In addition our drivers receive comprehensive training in On-Site Refuelling to ensure that we refuel your operation in a safe and reliable manner.

  • Q. What are your hours of operations?

    A. Our regular office hours are Mondays to Fridays 9 am to 5 pm.

    Locations: Main Street Runaway Bay St. Ann

    52-52a Molynes Road Kingston 10

  • Q. What type of vehicles and equipment are you able to refuel?

    A. We safely refuel ALL diesel vehicles and equipment including generators and construction equipment at your location. These include trucks, buses, boats, ATVs, tractors, fixed and portable generators, specialized commercial and industrial equipment, bulk storage tanks and much more.

  • Q. Is Rapid Onsite Refueling Ltd a registered company?

    A. Yes, Rapid Onsite Refueling is duly registered with the Companies Office of Jamaica.

  • Q. How can I contact Rapid Onsite Refueling?

    A. We can be contacted as follows:
    Main St. Runaway Bay, St. Ann

    Tel:(876)564-3835 (WhatsApp) 

    52-52a Molynes Road, Kingston 10

    Tel: (876) 877-8838 ( WhatsApp) 

    Email: csa@rapidonsiterefuelling.com

  • Q. Do you offer same day delivery?

    A. Yes, we offer same day delivery. ( Conditions Apply)

    Please contact our customer service representative for more information. 

    Main Street Runaway Bay St. Ann (876)564-3835  ( WhatsApp) 

    52-52a Molynes Road Kingston 10  (876)877-8838 ( WhatsApp) 
    Email: csa@rapidonsiterefuelling.com

  • Q. Where can I find your current rates?

    A. Please contact a customer service representative for the most up to date rates.
    Tel: (876)564-3835 (Fuel) or (876) 877-8838
    Email: csa@rapidonsiterefuelling.com

  • Q. How do I request refuelling at my location?

     A. (See Question Above: How does the process works?)

  • Q. Do you offer maritime refuelling services?

    A. Yes, we refuel all marine vessels such as marinas, fishing fleets, yachts & pleasure boats.


Product & Services FAQ

  • Q. What type of fuel do you offer?

    A. We specialize in diesel fuel delivery, in the future we intend to widen our product offering to include lubricating oils and grease.

  • Q. Do you offer maritime refuelling services?

    A. Yes, we refuel all marine vessels such as marinas, fishing fleets, yachts & pleasure boats

  • Q. Am I required to sign a contract to receive service?

    A. No, We offer the freedom and convenience of Pay As You Order refuelling service, NO "tie down" long term contracts. However, we do facilitate ongoing refuelling agreement with clients that require ongoing long or medium term refueling for their operations. Call a customer service agent to discuss your unique needs.


    Tel: (876)564-3835 (Fuel) or (876) 877-8838 

    Email: csa@rapidonsiterefuelling.com

  • Q. What payment methods are accepted by Rapid Onsite Refueling?

    A. 1. All major debit and credit cards
    2. Cashiers/managers cheque
    3. Direct Bank deposit
    4. Cash

  • Q. Do you offer online fuel monitoring ?

    A. Yes, we provide state of the art fleet and equipment management tools which assist owners and managers to monitor fuel consumption and thus maximize both productivity and profit. Every time a vehicle is refuelled ROR staff members will check hour and/or kilometer readings, which is then combined with fuel purchased to generate data that gives detailed information as to the litres per hour as well as other valuable data. These reports will be accessible at any time to a specific member(s) of your company via a secure website, in addition a monthly reports will be emailed to you for your records. Click here to signup

Refuelling Made Easy!

Mobile diesel refuelling, the fast and efficient way of fuelling your operations!

Refuelling Made Easy!

Mobile diesel refuelling, the fast and efficient way of fuelling your operations!